Delivery

After your purchase is complete, we will organise for your order to be dispatched as soon as possible. You will receive two emails from Styletread, one confirming your order has been placed and one including a tracking link so you can stay in the loop.

Delivery OptionDelivery TimeOrders over NZD$100Orders under NZD$100
New Zealand rural areas 4 Business Days Free $15
New Zealand metropolitan areas 2-3 Business Days Free $15

DELIVERY COSTS

  • Free delivery for AU orders over $65 (delivery is only $10 for orders under $65)
  • Free delivery for NZ orders over $100 (delivery is only $15 for orders under $100)

DELIVERY TIMES

  • Delivery to Australia and New Zealand metropolitan areas will take 2-3 business days
  • Delivery to Australia and New Zealand rural areas will take up to 4 business days

Important information:

  • For orders made on weekends and public holidays, please allow an extra 2-3 days for dispatch.
  • We start processing and packing your order as speedily as possible after you click 'Buy Now'. This helps us to send your goods quickly but this also means that we're unable to make changes to your order, including delivery address, changing colours and sizes or removing items.
  • Customs, Duties and Taxes
    Orders to New Zealand greater than NZD$210 are likely to incur customs charges and taxes. These charges can be significant and are a minimum of NZD$60. These charges and taxes are subject to change at any time, and are dependent on exchange rates and government legislation. Neither Styletread nor our couriers have control over these charges. Styletread will not declare international orders as a "Gift".

    For more information go to: https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/

  • We offer free shipping on orders over NZD$100. This makes it easier for you to split your order to keep it under the NZD$210 threshold. If you do intend to place multiple orders please place your orders 2 business days apart. This avoids the potential of having New Zealand Customs link any 2 shipments and still charge you for customs purposes.
  • You are wholly liable for the payment of all customs charges and taxes. The items will be held by DHL as the customs broker and will not be released for delivery until all customs charges and taxes are paid.
  • Authority to Leave
    If you are not available at your nominated delivery address, our New Zealand couriers are authorised to leave the products at the address without a signature. In some circumstances, where the courier assesses that it's not suitable, they may choose to leave a note in your post box to advise that the package will be left at the courier facility for collection.
  • Delivery charges are non-refundable unless the order contained faulty items. For more information, please see our Return Policy.
  • Styletread is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Last updated: 12/08/16