NEED TO MAKE A RETURN?
If you’re not 100% satisfied with your purchase, you can return your unworn item(s) in original packaging within 30 days of purchase. We will happily issue a refund when you provide proof of purchase. All refunds will be processed to your original form of payment.
Items purchased on promotion may have additional terms and conditions. Please refer to our promotion’s terms and conditions page.
TO BE ELIGIBLE FOR A REFUND, THE PRODUCT MUST BE:
In the original
the last 30 days
If you meet the conditions above please head to the RETURNS page on the website where your item was purchased to lodge your return.
Please contact our Customer Service team here to arrange a return
Pack your items in their original packaging (including the shoe box!)
We will email you a free returns label. Print out the label and have it ready for the DHL driver to collect.
DHL will come to your nominated address and collect the goods
Please allow 5-10 business days for your return to reach our warehouse. If approved, your refund will be processed as soon as possible and we will notify you by email. Please allow up to 2 weeks for processing and funds to reach your account.